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Dave's Car Care - Recognized for High Quality
For over 40 years Dave’s Car Care has striven to offer our customers repair quality and customer service that is among the best in the industry. Our business has been independently reviewed by top professional auto organizations such as AAA and NAPA. They recognized us as maintaining the highest levels of operational integrity, repair quality and industry training standards for our employees.
What does this mean to you?
You can trust that Dave’s Car Care quality of service has been verified independently at least every two years by our professional affiliations. You also receive benefits and guarantees to assist you such as: AAA members receiving free maintenance inspection with any paid service.
AAA Approved Auto Repair
Every AAA Approved Auto Repair shop undergoes a comprehensive investigation and meets stringent AAA standards unrivaled in the industry. You can trust in the AAA name and be confident in choosing an Approved Auto Repair facility to service your vehicle.
The Approved Auto Repair approval process is tough. When a shop applies, a AAA/CAA service specialist inspects the facility for cleanliness, proper tools, adequate technical training and appropriate technician certifications. A survey then is performed with a significant number of the facility’s customers to find out how well the business has met their automotive service needs. Every question on the survey must receive at least a 90 percent positive response before the facility will be considered for approval. AAA also checks the facility’s reputation with government and consumer agencies, and runs insurance and financial background checks. A committee of AAA club officials makes the final decision on whether a facility receives approval.
We have received AAA Top Shop honors for 2013, 2014, 2015 and 2016
Among their many benefits, every AAA-approved shop offers:
- Guaranteed written estimates
- Return of replaced parts (on advance request)
- 12-month/12,000-mile parts and labor warranty
- Free maintenance inspection with any paid service – AAA members only
- AAA assistance in resolving repair disputes – AAA members only
Automotive Service Association (ASA) Member
Since 1951, ASA has been the leading organization for owners and managers of automotive service businesses that strive to deliver excellence in service and repairs to consumers.
When your vehicle is repaired by an Automotive Service Association (ASA) member-business, you can expect the following:
- An attentiveness to you, the customer. ASA members work to earn and keep your satisfaction and trust. An average of 78 percent of customers are repeat customers.
- Repairs and service backed by years of experience. The average ASA mechanical repair shop is 24 years old and 94 percent of ASA mechanical members are part of family-owned businesses.
- Adherence to ASA’s Code of Ethics that outlines professional business practices.
- Accurate diagnosis and repairs. ASA members stay up-to-date with evolving vehicle technology by attending technical education classes.
- Access to information. By belonging to ASA, members have access to more than 30 association benefits, including the latest technical and management education, and regulatory information.
Automotive Service Excellence (ASE) Certified
ASE stands for Automotive Service Excellence.
ASE’s mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
Here’s how ASE certification works: Prospective candidates register for and take one or more of ASE’s 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, auto service consultants, and collision damage estimators.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
Better Business Bureau (BBB) A+ Rating
BBB letter grades represent the BBB’s opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business’ grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB assigns letter grades from A+ (highest) to F (lowest)
Dave’s Car Care is an A+ Rated business by the BBB. In 2015 Dave’s Car Care was awarded the International Torch Awards For Ethics.
NAPA AutoCare Center
All NAPA AutoCare Center locations are locally owned and operated. NAPA AutoCare is not a franchise, but a high standard in the automotive industry developed by NAPA more than 20 years ago. Because it meets or exceeds NAPA’s high standards – and has an outstanding reputation in your community – your local NAPA AutoCare Center can offer exclusive benefits like the NAPA AutoCare Peace of Mind Warranty to its customers.
NAPA AutoCare owners are invited to join based upon their community reputation, integrity, qualifications and expertise. Wherever your travels may take you, as well as right within your community, you’ll find a NAPA AutoCare Center that can professionally take care of all your vehicle needs.
